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Monday, November 29, 2010

Scratched "Sensor" Cases of the K-5 Units - Quality Issue of the AA Filters Manufactured by Pentax?

Last time, it was reported that scratches were found by different users of the K-5 on the "sensor" of their brand new units. Until recently, different people found that the AA (Anti-Aliasing) filter, which is on the top of the sensor and actually covers it, is different from that of the Nikon D7000, which shares the same (Sony 16MP) sensor.

However, the reports of the same scratched sensor issue continue, more and more new K-5 users have reported the issue and evidences are shown, two example threads below, note that there are multiple users reported the issue per thread:-

http://forum.xitek.com/showthread.php?threadid=811347
(Simplified Chinese, machine-translated English page here)

http://forum.xitek.com/showthread.php?threadid=803669
(Simplified Chinese, machine-translated English page here)

So, possibly Pentax bought the Sony sensors but made their own AA filters. But once again, the quality control of them is not good so that some of the AA filters they made do contain defects but unfortunately those defective items were still put into the new K-5 units which were shipped ultimately without being caught by the final QC process, if any. This could explain why it has never heard about similar case of any for the Nikon D7000, but only about the K-5.

Besides, as for that super-strong blur filter, some people would argue that it is a design feature of the K-5, but then how about those scratched AA filters? :-o It is not even to mention that the too-strong AA filter does decrease too much the image resolution but just causing obvious blur and ridiculous softness, which has also been repeated proven from all those new K-5 samples that we have seen up till now! :-( In fact, I have seen a K10D user whom has "upgraded" complained about that his new K-5 is not as sharp as his old K10, so?

Last but not least, if you are just one of the unlucky new K-5 users, just all the good lucks to you as very possibly Hoya/Pentax would never admit the problem but on the other hand the service quality and after-sales support (if any) are always impressive, but on the negative side!

In fact, as we can see from the case of the first reported K-5 user who found the issue, he only managed to get a replacement unit after struggling for weeks but then now his "new" K-5 replacement is yet still defective with another problem! Oh, well.. >:-[


Last Related and Must Read :-D

Ten Reasons for Thinking Twice before Decided on a K-5..

Comments (12)

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You have ONE reported case from Pentax and ZERO cases from Nikon. It does not need advanced statistics to find out that, well, this is too small a sample size to say ANYHING. Yet you have made - what? - three or more blog posts out of this. Don't you have any self-respect?
If I were you, I'd BUY or BORROW a K5 and TEST it, and post the results.
C
PS. I find only one problem with the K5: delivery problems based on high demand and low supply.
5 replies · active 745 weeks ago
ONE? The original thread has 3, the second and third threads have two each, there is no repeated count and all cases are counted for each user, so 3 + 2 + 2 is equal to?
3+2+2 == 0.00? % please fill in the ?
You should not assume that all the new users who do not write are having no problem, i.e., they could either not notice it or they simply do not post in the Internet. Of course, there must be good units out there, for sure, but I think only Pentax knows about the defective rate!

At the end of the day, one thing is for sure, it is not a good sign to see multiple posts by different users for reporting the same problem, is it?
Hah, you still add thumbs up for yourself... what a joke.
"You should not assume that all the new users are having problem(s)"

(IMHO). It's only the people with problems who complain, those without problems normally are happy and use their camera.

I'm sure there are problems but the 'media' internet included, always paints the blackest image, once the word critique meant something neutral between praise and censure, it's now mainly used in a negative sense. With the internet being it's best client.

Also everyone who can post something on the internet becomes a specialist, and the more someone posts the more people are going to look up to that person as being an authority that knows all.
(I don't count myself among those specialist but I love to look at the way they see the world)
so return and get new one
it happening with any technical equipment, from computer to kitchen Technic.
1 reply · active 745 weeks ago
Really so simple? If it happens on your goodself, then?

Just think more about the troubles involved and the time, money (e.g., ship back and fro) and efforts wasted? And, not every dealer acknowledges such an issue, as it could still be argued that "the user scratches the sensor himself" (which is then an "user fault"), if the problem is just not officially admitted!
Most companies do not organize press-releases for minor QC issues, which are commonplace. Warranty is the more efficient way of dealing with these inevitabilities. Press releases are actually very expensive, and are reserved for major problems. This is nothing like that, it looks like business as usual. We have no reports that customers were not allowed to exchange their units. I would be very surprised if they were.

If every company released a press release every time a product was released with a QC issue, there would be so many that no one would ever read any of them.
2 replies · active less than 1 minute ago
How about the infamous SDM issue then?
Those were dealt with on a case-by-case basis. There is no indication that SDM fails more frequently than similar technologies from competing lens-makers. SDM operates within specified tolerances. Call your favourite lens-rental outlet, and ask them if they have had more problems with SDM than other types of lenses.

If you want your lens to last forever, buy screwdrive. People who buy these sorts of finicky lens technologies can afford to have them repaired, because they are paid to take photographs. I'm not, but I also have no need for SDM.
Toomas Kadarpik's avatar

Toomas Kadarpik · 745 weeks ago

I do not think major glass maker HOYA who is by the way producing most of the filter we see in shops has problematic QC in their factories. The can be various issues how such things happen, it can be in manufacturing, transport, shop accident, user accident or it can be intended fabricated story. Pentax has dust warning inside and this works quite well, everyone can check sensor quality if buying one.

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